Please allow 1-2 business days for handling.
Returns are accepted within the first 30 days if the item is unused, but shipping amount will not be refunded. Return shipping will be paid for by the buyer. If the item is rejected and returned to us, you will be liable for the shipping costs incurred by us.
After 30 Days we will not allow any returns, replacements or process any refunds.
If you wish to cancel your order please email us and provide your order number. Include the word CANCEL on the subject. We cannot guarantee we will be able to cancel before we ship. Once the item/s have been marked as Shipped, cancellation will Not be possible. The customer is liable for any shipping costs incurred by us once the items have shipped. A return can be made once item has been received and our return policy will apply. All shipping costs will be paid for by the customer and are non-refundable.
Change of Address
We can only change the address if the order hasn’t been marked as shipped. Once it has shipped we will no longer be able to change it. Please use CHANGE OF ADDRESS on the subject line and provide us with the correct address in the email.
We offer a 30 day Warranty, which only cover manufacturing issues. In order to receive a replacement, we will need a video showcasing the issues. If we determine that the issues are due to manufacturing, we will send you a replacement free of charge, as long as it is within the 30 days. We will not provide a refund. If you would like to return the item, you will be liable for the shipping costs.